This Policy applies to our websites on which we post a direct link to this Policy or refer to within this Policy (collectively the “Services”). This Policy covers only data collected through the Services and not any other data collection or processing, including, without limitation, data collection practices of other services that maintain their own, separate privacy policies. Occasionally, we refer to this Policy in relation to surveys and special-purpose web pages, for example, our Careers web pages; under such circumstances, this Policy applies as modified in the particular notice or consent request (e.g., with respect to types of data collected or purposes of collection).
We collect a variety of Personal Information through the means described below. You have choices about the data we collect. When you are asked to provide data to us, you may choose not to. But if you decline to provide data, your ability to use the applicable product or service may be diminished or restricted.
Data you submit. We may collect and retain contact and other information from you in a number of ways, such as when you place an order, request e-mail updates or other information, complete customer surveys, submit a feedback or contact form, or provide a resume. When you register for the Agena Customer Support Portal, you will be asked to provide basic contact information, including name, organization, phone number, and e-mail address.
Data we automatically collect from our websites. When you visit one of our websites, we collect general data from your computer or mobile device such as your browser type, operating system, IP address and the domain name from which you accessed the site, and if you are accessing our site with your mobile device, type of mobile device. In addition, we collect data about how you use our websites, such as the date and time you visit the site, the areas or pages of the site that you visit, the amount of time you spend viewing the site, the number of times you return to the site and other click-stream data.
We also allow other companies such as web analytics partners, advertisers, or ad networks to set or access their cookies or web beacons on the site. For example, we use third party advertising companies to serve ads on our behalf across the Internet or to display ads for other companies on our site. These third-party advertising companies employ cookies and web beacons to measure and improve the effectiveness of ads for their clients, including us. To do so, these companies use data about your visits to our site and other websites over time. This data may include: date/time of banner ad shown, a unique identifier contained in their cookie, and the IP address of your device. This data can also be used to personalize ads so that you are more likely to see ads about goods and services of interest to you. If you would like more information about this practice and your choices about personalized advertising, visit this opt out article.
Cookies served through Agena Bioscience sites. The specific types of third-party cookies served through our Agena Bioscience sites are listed below:
Third Party Sources. We may also obtain Personal Information from third party sources such as data brokers, social networks, other partners, or public sources. Some marketing and research analysis is conducted by third parties providing data collection and analysis services under contract with Agena Bioscience, utilizing anonymous data collected from cookies. We reserve the right to make full use of information that is not in personally identifiable form.
We collect and process Personal Information about you with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests. The purposes for which we collect and use data include:
We store and process data in the United States and on servers around the world, including, without limitation, Asia and the European Economic Area. Wherever we store or process Personal Information pursuant to this Policy, we take measures to ensure that the data is processed in accordance with this Policy and in compliance with applicable law.
We access your Personal Information within Agena Bioscience, Inc. (including its subsidiaries) and share data with third party vendor or service providers who process the data on our behalf for the purposes set forth in this Policy. We may also offer training or other services to the employees and workers of our business customers. In such cases, we may share data relating to the use of our training and other services with the identified business customers for their business use. We may also share your data as required by law or in the interest of protecting or exercising our or others’ legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings. We may share or transfer your data in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business. Finally, we may also share your Personal Information where you have granted us permission.
Opt-In/Out. In some circumstances, such as email marketing, we offer you the ability to opt-in or opt-out of some kinds of data collection, use, or sharing. In such circumstances, we will respect your choice.
Access. If you would like to access your Personal Information that we maintain, or the Personal Information you have submitted is no longer accurate, current, or complete, and you wish to update it, please send an email to email@example.com with the subject header “Non-California Data Access Request.” Please include your first and last name, email address, and a detailed description of how you interacted with Agena Bioscience. If you need to correct your Personal Information, we reserve the right to use data obtained previously to verify your identity.
Disabling Most Interest Based Advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices or http://www.youronlinechoices.com.
Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Sites, Connected Sites, Landing Pages, and Websites do not currently process or respond to “DNT” signals. Agena Bioscience takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. To learn more, please visit: https://allaboutdnt.com/
We retain Personal Information as needed to provide you services. We will delete Personal Information within a reasonable time after the data is no longer necessary for the business purpose for which it was collected. We will, however, retain and use Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Transmissions over the Internet are never 100% secure or error-free. However, we take reasonable and appropriate measures to protect your data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. It is your responsibility to safeguard your passwords and User IDs and to notify us using one of the contact methods listed below if you ever suspect that your password or User ID for one of our Services has been compromised. You are solely responsible for any unauthorized use of our Services conducted via your password and User ID.
Our Services are intended for adults. We do not intentionally or knowingly collect personally identifiable information from children as defined by applicable law and we request that children not submit any Personal Information to us.
We reserve the right to change, modify, add, or remove portions of this Policy at any time, but will alert you that changes have been made by indicating on the Policy the date it was last updated. If we change the Policy in a material way, we will provide appropriate online notice to you at least thirty days in advance and/or obtain your express consent as required by law. When you visit our websites or use our Services, you are accepting the current version of this Policy. We recommend that users revisit this Policy on occasion to learn of any changes.
To contact us, send an email to firstname.lastname@example.org, or write to us at Agena Bioscience, Inc., Attn. Data Protection Officer, 4755 Eastgate Mall, San Diego, CA 92121.
Last Updated: September 8th, 2020